Terms and Conditions
Terms and Conditions
Last updated November 24, 2025
AGREEMENT TO OUR LEGAL TERMS
We are FemmFlo Limited (“Femmflo,” “we,” “us,” or “our”), a company registered in the United Kingdom and operating within the UK and South Africa, under the website https://www.femmflo.com/ (the “Site”), as well as our mobile application (“App”) any related products, services, and documentation provided by FemmFlo that refer or link to these legal terms (the “Terms”) (collectively, the “Services”).
These Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and FemmFlo concerning your access to and use of the Services. By accessing and using the Services, you confirm that you have read, understood, and agree to be bound by all of these Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU MUST IMMEDIATELY DISCONTINUE USE OF THE SERVICES.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are expressly incorporated by reference. We reserve the right to modify these Terms at any time in our sole discretion. Any updates will be indicated by an updated “Last Updated” date at the top of this document. Continued use of the Services constitutes your acceptance of the revised terms.
The Services are intended for users aged 18 years or older. Persons under 18 are not permitted to use or register for the Services.
01
Definitions
“Services” refer to the website and associated products or content provided by FemmFlo.
“Content” includes all text, graphics, images, software, and other material available through the Services.
“User” refers to anyone accessing or using the Services.
02
Our Services
Femmflo is a proprietary AI women’s health application integrating hormones, labs, and mental health into guided care plans. The information provided through the Services is intended for general educational and informational purposes only, focusing on women’s health, hormonal well-being, and related topics. The Services rely on data entered by users (e.g., menstrual cycle details, physical activities, and symptoms) for analysis and insights.
The accuracy and relevance of the information depend on the completeness and precision of the data you input. For personalised medical advice or treatment, always consult a licensed healthcare professional.
Modification to the Services
We may continuously update our Services with new capabilities or offerings or replace and/or discontinue some of the capabilities. You acknowledge and agree that some of the features and capabilities may be experimental in nature. In addition, we may at any time, in our sole discretion add or remove supported features and/or capabilities.
No Medical Advice or Diagnosis
FemmFlo does not provide health or medical advice, nor does it diagnose, treat, or cure any illness, condition, or associated disorder. All information, content, and materials available through the Services are for general informational and educational purposes only and are not intended as a substitute for professional medical advice, diagnosis, or treatment. You should always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or received through the Services. Reliance on any information provided by FemmFlo is solely at your own risk.
Disclaimer for AI Companion
The AI companion provided through the Services is intended solely for general informational and educational purposes related to women’s health and well-being. The AI companion does not provide medical, diagnostic, or therapeutic advice, and its responses are not a substitute for consultation with a qualified healthcare professional. You should not rely on any information or guidance provided by the AI companion as a basis for making health-related decisions. Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition. FemmFlo disclaims all liability for any actions taken or not taken based on the AI companion’s outputs.
03
Registering with FemmFlo
Creating an Account
To use the Services, you must register and open an account through the App or as otherwise directed. To complete the account registration, we will require certain information which may include your identity and contact information.
Accurate Information
When signing up to our Services you agree to provide accurate, current, and complete information and to update this information as and when it changes. To protect the privacy and security of your account, we take reasonable steps to verify your access by requiring your password together with your email address to grant access to your account and associated data. Please update recorded personal data yourself where necessary through your account or contact us to view or change your personal data.
Warranty
By sharing personal data with us, you warrant that the persons using the Services is you. You are responsible for the information provided, and all the actions taken on the App and through the Services. Please see our Privacy Policy for more details on how we use and processes personal data.
Unlawful Access
Please let us know if you have reason to believe that your account is no longer secure (for example, in the event of a loss, theft or unauthorised disclosure or use of your username, password, or any payment card information) to avoid possible liability for any unauthorised charges to your account.
04
Purchases and Payments
We offer various subscription plans, the details, features, and pricing of which are described on our Site and may be updated from time to time. By subscribing to any plan, you agree to the terms, pricing, and billing frequency associated with that plan at the time of your purchase.
Subscription fees will be billed in advance on a recurring basis (monthly, annually, or as otherwise specified) until you cancel your subscription in accordance with these Terms. You are responsible for reviewing the current plan details and pricing before making a purchase or renewal.
We accept Visa, Mastercard, American Express, Discover, and PayPal. By making a purchase, you agree to provide accurate payment information. All purchases are non-refundable, and subscription cancellations will take effect at the end of the current billing cycle.
We reserve the right to modify, terminate, or otherwise amend our offered subscription plans and the related fees at any time, with such changes taking effect upon your next billing cycle.
Any promotional offers or discounts may be subject to additional terms and may not be combined unless expressly stated.
It is your responsibility to ensure your payment information is current and to manage your subscription preferences through your account settings.
You may cancel your subscription at any time through your account settings. Refunds are not provided for partial billing periods.
05
User Obligations
By using the Services, you warrant that you:
have read and agreed to these Terms and will use the App and Services in accordance with them;
are are above the age of 18 (eighteen) years old and have the legal capacity to understand, agree with and be bound with these Terms;
will provide accurate, up-to-date information during registration;
you lawfully possess and submit all information for the use of the App and the Services and hereby indemnify FemmFlo against any third-party claims that may arise due to the processing of the information shared by you;
you will not post, upload, replicate or transmit any abusive content on the App or Services that is or could reasonably be considered to be threatening, harassing, defamatory, abusive, racist, sexist, discriminatory, in breach of confidence, in breach of privacy or restrict any user in any way from properly using the App or Services;
you will not send any unsolicited electronic messages or use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of the Services including but not limited to uploading or making available files containing corrupt data or viruses via whatever means or deface, alter or interfere with the front end ‘look and feel’ of the App or Services or the underlying software code;
will refrain from using the Services for illegal or harmful purposes;
will not access the Services using automated means (e.g., bots);
will not engage in activities that infringe on our intellectual property rights or transmit content that you do not own or do not have the right to publish or distribute;
will not use the Services to harass, harm, or exploit others;
you will not use the Services for any commercial purpose other than as expressly provided for by us;
you will not use the App or the Services to breach any applicable law or regulation or perform or encourage any illegal activity including (without limitation) promoting or facilitating money laundering or financial crimes; and/or
you will not facilitate or assist any third party to do any of the above,
failing which, such action will automatically and immediately be deemed to be a material breach of these Terms, allowing FemmFlo to enforce all of our rights in the case of breach, including but not limited to denying you access to the App or Services, reporting your actions to an applicable authority or instituting legal proceedings against you.
The Services are only available on compatible devices connected to the internet. It is your responsibility to obtain these devices and any connectivity necessary to use the App or Services. We do not guarantee that the App or Services, or any portion thereof, will function on any particular hardware or device.
Without prejudice to any of our other rights (whether at law or otherwise), we reserve the right to deny you access to the Services where we believe (in our reasonable discretion) that you are in breach of any of these Terms.
06
Intellectual Property Rights
All App, website, and software content, including layouts, materials, data, software, icons, graphics, images, audio, video, user interface design, trade names, logos, trademarks, designs, copyright, service marks, and underlying software code, (“intellectual property”) are owned (or co-owned or licenced, as the case may be) by FemmFlo and are protected by applicable laws.
You retain all rights to intellectual property you provide us but grant us with a revocable, non-exclusive, non-transferable, fully paid licence to use it as needed to provide our Services.
Any suggestions, comments or feedback you provide (“Feedback”), become our exclusive property. You irrevocably assign all rights in such Feedback to us and waive any moral rights, and you warrant that your Feedback does not infringe third-party rights.
Except as provided, in these Terms, all rights to intellectual property on the App or within the Services are reserved. You may not use copy, modify, distribute, sell, or transfer any intellectual property, or the underlying software code without our prior written consent. Breach of these Terms may result in legal action.
We may update or change intellectual property, content or other materials on the App or Services, or to suspend or terminate the App or Services, at any time without notice.
Use of third-party intellectual property is subject to the terms imposed by the relevant licensor, which you agree to follow. In case of conflict, third-party licensing terms prevail for that IP. FemmFlo is not responsible for, nor does it warrant, any third-party IP, and the Services are not “open source” or “publicly available” except as expressly stated.
If you comply with Terms, FemmFlo grants you a personal, revocable, non-exclusive, non-assignable and non-transferable license to use and display all content on your primary device. No other rights to use our intellectual property are granted without our prior written consent.
07
Limitation of Liability
The Services are provided "AS IS" and "AS AVAILABLE." We disclaim all warranties, express or implied, to the fullest extent permitted by law.
To the maximum extent permitted by law, in no event shall FemmFlo, its affiliates, officers, employees, or agents be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use or inability to use the Services, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from or related to the Services shall not exceed the amount paid by you for the Services in the six (6) months preceding the event giving rise to the claim. Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above limitations may not apply to you.
08
Indemnity
You agree to indemnify, defend, and hold harmless FemmFlo, its affiliates, officers, directors, employees, agents, licensors, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your access to or use of the Services; (b) your violation of these Terms or any applicable law or regulation; (c) any content, data, or information you submit, post, transmit, or otherwise make available through the Services; (d) your infringement or alleged infringement of any intellectual property or other rights of any third party; or (e) any activity related to your account, whether by you or any person accessing the Services using your account.
FemmFlo reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence of such claims.
09
Termination
IN ADDITION TO OUR OTHER RIGHTS HEREIN, WE RESERVE THE RIGHT TO RESTRICT AND/OR TERMINATE YOUR USE OF OUR APP OR SERVICES IF YOU BREACH ANY OF THESE TERMS, OR FOR ANY OTHER REASON IN OUR SOLE DISCRETION PROVIDED THAT WE GIVE REASONABLE NOTICE TO YOU.
If you wish to terminate your agreement with us and these Terms, you may do so by ending your subscription and/or use of our Services. Such termination will however not have any effect on the continued and comprehensive functioning or legitimacy of any lawful rights which we may have at the time of said termination.
10
Dispute Resolution
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Services, the parties shall first attempt to resolve the matter through good faith negotiations.
If the dispute is not resolved within thirty (30) days of written notice by either party, it shall be finally resolved by binding arbitration in London, United Kingdom, under UK law. If you are in South Africa, the arbitration will be conducted in terms of the expedited rules of the Arbitration Foundation of Southern Africa (“AFSA”) under South African law.
This clause does not apply to disputes relating to intellectual property rights or claims seeking injunctive or equitable relief, which may be brought in any court of competent jurisdiction.
We both agree that in no circumstance will either party publicise the dispute on any social media or other public platforms. It is understood that any publicity of this nature can cause serious damage to the other party, which damage may result in a financial claim against the infringing party.
11
Notices
If you using our App within the UK, you can contact us by email at info@femmflo.com or by mail at 85 Great Portland Street, First Floor, London, United Kingdom, W1W 7LT (registration number 15803171).
If you are using our Services from South Africa below is our company information:
Site owner: FemmFlo (Pty) Ltd
Legal status: Private Company
Registration number: 2024/088080/07
Description of business: Software as a Service
Site: https://www.femmflo.com/
Email address: info@femmflo.com
Registered address: 9 Roosevelt Road Claremont, Cape Town, Cape Town, Western Cape, 7809
Postal address: As above.
12
Changes to Terms
We may update these terms from time to time. Users are encouraged to review the terms periodically to stay informed of updates.
13
Privacy Policy
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your data.
13
General
Relationship Between the Parties: The relationship of the parties, inter se, shall be governed by these Terms and nothing contained herein shall be deemed to constitute a partnership, joint venture, employer/employee agreement, agency agreement, or the like between them. No party shall by the reasons of the actions of the other party incur any personal liability as co-partner to any third party.
Force Majeure: If either party is prevented, whether in whole or in part, or delayed from performing any of its duties, functions or obligations under these Terms, whether timeously or at all, due to an event out of their control (which for the purposes hereof shall mean war, political riots, civil commotions, electrical load-shedding or surges, legal prohibitions or restrictions, epidemics, pandemics, governmental lockdowns, fire, floods or other similar natural disasters), then such failure shall not constitute a breach under these Terms, and the obligation to perform shall be suspended to the extent and during the continuance of such prevention provided that the parties shall use their reasonable commercial endeavours to minimise any delay occasioned.
Entire Agreement: This document contains the entire agreement between the parties in relation to the subject matter hereof. Save as contemplated above, no alteration, cancellation, variation of, or addition hereto will be of any force or effect unless published on the App or Site.
No Indulgence: No indulgence, leniency or extension of time granted by FemmFlo shall constitute a waiver of any of FemmFlo rights under these Terms and, accordingly, FemmFlo shall not be precluded as a consequence of having granted such indulgence, from exercising any rights against the customer which may have arisen in the past or which might arise in the future.
Importation of Words: Words importing the singular will include the plural and vice versa. Words importing one gender will include the other genders, and words importing persons will include partnerships, trusts, and bodies corporate, and vice versa.
Headings as Reference: The headings to the paragraphs in these Terms are inserted for reference purposes only and will not affect the interpretation of any of the provisions to which they relate.
Governing Law: Your access and/or use of the App and/or the Services, any downloaded material from it and the operation of these Terms (including any transaction concluded pursuant thereto) shall be governed by and construed in accordance with the laws of England and Wales save for the instance of dispute resolution within South Africa as described above.
Severability: Each sentence, paragraph, term, clause and provision of these Terms and any portion thereof shall be considered severable and if for any reason, any such sentence, paragraph, term, clause or provision is held to be invalid, contrary to, or in conflict with any applicable present or future law or regulation or in terms of a final, binding judgment issued by any court, it shall to that extent be deemed not to form part hereof and shall not impair the operation of, or have any effect upon such other sentence, paragraph, term, clause or provision hereof as may otherwise remain valid or intelligible, which shall continue to be given full force and effect and bind the parties hereto.
PACKAGES
Employer Wellness Packages coming soon.
© 2025 Femmflo | Built with care for women everywhere.
Last updated November 24, 2025
AGREEMENT TO OUR LEGAL TERMS
We are FemmFlo Limited (“Femmflo,” “we,” “us,” or “our”), a company registered in the United Kingdom and operating within the UK and South Africa, under the website https://www.femmflo.com/ (the “Site”), as well as our mobile application (“App”) any related products, services, and documentation provided by FemmFlo that refer or link to these legal terms (the “Terms”) (collectively, the “Services”).
These Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and FemmFlo concerning your access to and use of the Services. By accessing and using the Services, you confirm that you have read, understood, and agree to be bound by all of these Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU MUST IMMEDIATELY DISCONTINUE USE OF THE SERVICES.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are expressly incorporated by reference. We reserve the right to modify these Terms at any time in our sole discretion. Any updates will be indicated by an updated “Last Updated” date at the top of this document. Continued use of the Services constitutes your acceptance of the revised terms.
The Services are intended for users aged 18 years or older. Persons under 18 are not permitted to use or register for the Services.
01
Definitions
“Services” refer to the website and associated products or content provided by FemmFlo.
“Content” includes all text, graphics, images, software, and other material available through the Services.
“User” refers to anyone accessing or using the Services.
02
Our Services
Femmflo is a proprietary AI women’s health application integrating hormones, labs, and mental health into guided care plans. The information provided through the Services is intended for general educational and informational purposes only, focusing on women’s health, hormonal well-being, and related topics. The Services rely on data entered by users (e.g., menstrual cycle details, physical activities, and symptoms) for analysis and insights.
The accuracy and relevance of the information depend on the completeness and precision of the data you input. For personalised medical advice or treatment, always consult a licensed healthcare professional.
Modification to the Services
We may continuously update our Services with new capabilities or offerings or replace and/or discontinue some of the capabilities. You acknowledge and agree that some of the features and capabilities may be experimental in nature. In addition, we may at any time, in our sole discretion add or remove supported features and/or capabilities.
No Medical Advice or Diagnosis
FemmFlo does not provide health or medical advice, nor does it diagnose, treat, or cure any illness, condition, or associated disorder. All information, content, and materials available through the Services are for general informational and educational purposes only and are not intended as a substitute for professional medical advice, diagnosis, or treatment. You should always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or received through the Services. Reliance on any information provided by FemmFlo is solely at your own risk.
Disclaimer for AI Companion
The AI companion provided through the Services is intended solely for general informational and educational purposes related to women’s health and well-being. The AI companion does not provide medical, diagnostic, or therapeutic advice, and its responses are not a substitute for consultation with a qualified healthcare professional. You should not rely on any information or guidance provided by the AI companion as a basis for making health-related decisions. Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition. FemmFlo disclaims all liability for any actions taken or not taken based on the AI companion’s outputs.
03
Registering with FemmFlo
Creating an Account
To use the Services, you must register and open an account through the App or as otherwise directed. To complete the account registration, we will require certain information which may include your identity and contact information.
Accurate Information
When signing up to our Services you agree to provide accurate, current, and complete information and to update this information as and when it changes. To protect the privacy and security of your account, we take reasonable steps to verify your access by requiring your password together with your email address to grant access to your account and associated data. Please update recorded personal data yourself where necessary through your account or contact us to view or change your personal data.
Warranty
By sharing personal data with us, you warrant that the persons using the Services is you. You are responsible for the information provided, and all the actions taken on the App and through the Services. Please see our Privacy Policy for more details on how we use and processes personal data.
Unlawful Access
Please let us know if you have reason to believe that your account is no longer secure (for example, in the event of a loss, theft or unauthorised disclosure or use of your username, password, or any payment card information) to avoid possible liability for any unauthorised charges to your account.
04
Purchases and Payments
We offer various subscription plans, the details, features, and pricing of which are described on our Site and may be updated from time to time. By subscribing to any plan, you agree to the terms, pricing, and billing frequency associated with that plan at the time of your purchase.
Subscription fees will be billed in advance on a recurring basis (monthly, annually, or as otherwise specified) until you cancel your subscription in accordance with these Terms. You are responsible for reviewing the current plan details and pricing before making a purchase or renewal.
We accept Visa, Mastercard, American Express, Discover, and PayPal. By making a purchase, you agree to provide accurate payment information. All purchases are non-refundable, and subscription cancellations will take effect at the end of the current billing cycle.
We reserve the right to modify, terminate, or otherwise amend our offered subscription plans and the related fees at any time, with such changes taking effect upon your next billing cycle.
Any promotional offers or discounts may be subject to additional terms and may not be combined unless expressly stated.
It is your responsibility to ensure your payment information is current and to manage your subscription preferences through your account settings.
You may cancel your subscription at any time through your account settings. Refunds are not provided for partial billing periods.
05
User Obligations
By using the Services, you warrant that you:
have read and agreed to these Terms and will use the App and Services in accordance with them;
are are above the age of 18 (eighteen) years old and have the legal capacity to understand, agree with and be bound with these Terms;
will provide accurate, up-to-date information during registration;
you lawfully possess and submit all information for the use of the App and the Services and hereby indemnify FemmFlo against any third-party claims that may arise due to the processing of the information shared by you;
you will not post, upload, replicate or transmit any abusive content on the App or Services that is or could reasonably be considered to be threatening, harassing, defamatory, abusive, racist, sexist, discriminatory, in breach of confidence, in breach of privacy or restrict any user in any way from properly using the App or Services;
you will not send any unsolicited electronic messages or use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of the Services including but not limited to uploading or making available files containing corrupt data or viruses via whatever means or deface, alter or interfere with the front end ‘look and feel’ of the App or Services or the underlying software code;
will refrain from using the Services for illegal or harmful purposes;
will not access the Services using automated means (e.g., bots);
will not engage in activities that infringe on our intellectual property rights or transmit content that you do not own or do not have the right to publish or distribute;
will not use the Services to harass, harm, or exploit others;
you will not use the Services for any commercial purpose other than as expressly provided for by us;
you will not use the App or the Services to breach any applicable law or regulation or perform or encourage any illegal activity including (without limitation) promoting or facilitating money laundering or financial crimes; and/or
you will not facilitate or assist any third party to do any of the above,
failing which, such action will automatically and immediately be deemed to be a material breach of these Terms, allowing FemmFlo to enforce all of our rights in the case of breach, including but not limited to denying you access to the App or Services, reporting your actions to an applicable authority or instituting legal proceedings against you.
The Services are only available on compatible devices connected to the internet. It is your responsibility to obtain these devices and any connectivity necessary to use the App or Services. We do not guarantee that the App or Services, or any portion thereof, will function on any particular hardware or device.
Without prejudice to any of our other rights (whether at law or otherwise), we reserve the right to deny you access to the Services where we believe (in our reasonable discretion) that you are in breach of any of these Terms.
06
Intellectual Property Rights
All App, website, and software content, including layouts, materials, data, software, icons, graphics, images, audio, video, user interface design, trade names, logos, trademarks, designs, copyright, service marks, and underlying software code, (“intellectual property”) are owned (or co-owned or licenced, as the case may be) by FemmFlo and are protected by applicable laws.
You retain all rights to intellectual property you provide us but grant us with a revocable, non-exclusive, non-transferable, fully paid licence to use it as needed to provide our Services.
Any suggestions, comments or feedback you provide (“Feedback”), become our exclusive property. You irrevocably assign all rights in such Feedback to us and waive any moral rights, and you warrant that your Feedback does not infringe third-party rights.
Except as provided, in these Terms, all rights to intellectual property on the App or within the Services are reserved. You may not use copy, modify, distribute, sell, or transfer any intellectual property, or the underlying software code without our prior written consent. Breach of these Terms may result in legal action.
We may update or change intellectual property, content or other materials on the App or Services, or to suspend or terminate the App or Services, at any time without notice.
Use of third-party intellectual property is subject to the terms imposed by the relevant licensor, which you agree to follow. In case of conflict, third-party licensing terms prevail for that IP. FemmFlo is not responsible for, nor does it warrant, any third-party IP, and the Services are not “open source” or “publicly available” except as expressly stated.
If you comply with Terms, FemmFlo grants you a personal, revocable, non-exclusive, non-assignable and non-transferable license to use and display all content on your primary device. No other rights to use our intellectual property are granted without our prior written consent.
07
Limitation of Liability
The Services are provided "AS IS" and "AS AVAILABLE." We disclaim all warranties, express or implied, to the fullest extent permitted by law.
To the maximum extent permitted by law, in no event shall FemmFlo, its affiliates, officers, employees, or agents be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use or inability to use the Services, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from or related to the Services shall not exceed the amount paid by you for the Services in the six (6) months preceding the event giving rise to the claim. Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above limitations may not apply to you.
08
Indemnity
You agree to indemnify, defend, and hold harmless FemmFlo, its affiliates, officers, directors, employees, agents, licensors, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your access to or use of the Services; (b) your violation of these Terms or any applicable law or regulation; (c) any content, data, or information you submit, post, transmit, or otherwise make available through the Services; (d) your infringement or alleged infringement of any intellectual property or other rights of any third party; or (e) any activity related to your account, whether by you or any person accessing the Services using your account.
FemmFlo reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence of such claims.
09
Termination
IN ADDITION TO OUR OTHER RIGHTS HEREIN, WE RESERVE THE RIGHT TO RESTRICT AND/OR TERMINATE YOUR USE OF OUR APP OR SERVICES IF YOU BREACH ANY OF THESE TERMS, OR FOR ANY OTHER REASON IN OUR SOLE DISCRETION PROVIDED THAT WE GIVE REASONABLE NOTICE TO YOU.
If you wish to terminate your agreement with us and these Terms, you may do so by ending your subscription and/or use of our Services. Such termination will however not have any effect on the continued and comprehensive functioning or legitimacy of any lawful rights which we may have at the time of said termination.
10
Dispute Resolution
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Services, the parties shall first attempt to resolve the matter through good faith negotiations.
If the dispute is not resolved within thirty (30) days of written notice by either party, it shall be finally resolved by binding arbitration in London, United Kingdom, under UK law. If you are in South Africa, the arbitration will be conducted in terms of the expedited rules of the Arbitration Foundation of Southern Africa (“AFSA”) under South African law.
This clause does not apply to disputes relating to intellectual property rights or claims seeking injunctive or equitable relief, which may be brought in any court of competent jurisdiction.
We both agree that in no circumstance will either party publicise the dispute on any social media or other public platforms. It is understood that any publicity of this nature can cause serious damage to the other party, which damage may result in a financial claim against the infringing party.
11
Notices
If you using our App within the UK, you can contact us by email at info@femmflo.com or by mail at 85 Great Portland Street, First Floor, London, United Kingdom, W1W 7LT (registration number 15803171).
If you are using our Services from South Africa below is our company information:
Site owner: FemmFlo (Pty) Ltd
Legal status: Private Company
Registration number: 2024/088080/07
Description of business: Software as a Service
Site: https://www.femmflo.com/
Email address: info@femmflo.com
Registered address: 9 Roosevelt Road Claremont, Cape Town, Cape Town, Western Cape, 7809
Postal address: As above.
12
Changes to Terms
We may update these terms from time to time. Users are encouraged to review the terms periodically to stay informed of updates.
13
Privacy Policy
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your data.
13
General
Relationship Between the Parties: The relationship of the parties, inter se, shall be governed by these Terms and nothing contained herein shall be deemed to constitute a partnership, joint venture, employer/employee agreement, agency agreement, or the like between them. No party shall by the reasons of the actions of the other party incur any personal liability as co-partner to any third party.
Force Majeure: If either party is prevented, whether in whole or in part, or delayed from performing any of its duties, functions or obligations under these Terms, whether timeously or at all, due to an event out of their control (which for the purposes hereof shall mean war, political riots, civil commotions, electrical load-shedding or surges, legal prohibitions or restrictions, epidemics, pandemics, governmental lockdowns, fire, floods or other similar natural disasters), then such failure shall not constitute a breach under these Terms, and the obligation to perform shall be suspended to the extent and during the continuance of such prevention provided that the parties shall use their reasonable commercial endeavours to minimise any delay occasioned.
Entire Agreement: This document contains the entire agreement between the parties in relation to the subject matter hereof. Save as contemplated above, no alteration, cancellation, variation of, or addition hereto will be of any force or effect unless published on the App or Site.
No Indulgence: No indulgence, leniency or extension of time granted by FemmFlo shall constitute a waiver of any of FemmFlo rights under these Terms and, accordingly, FemmFlo shall not be precluded as a consequence of having granted such indulgence, from exercising any rights against the customer which may have arisen in the past or which might arise in the future.
Importation of Words: Words importing the singular will include the plural and vice versa. Words importing one gender will include the other genders, and words importing persons will include partnerships, trusts, and bodies corporate, and vice versa.
Headings as Reference: The headings to the paragraphs in these Terms are inserted for reference purposes only and will not affect the interpretation of any of the provisions to which they relate.
Governing Law: Your access and/or use of the App and/or the Services, any downloaded material from it and the operation of these Terms (including any transaction concluded pursuant thereto) shall be governed by and construed in accordance with the laws of England and Wales save for the instance of dispute resolution within South Africa as described above.
Severability: Each sentence, paragraph, term, clause and provision of these Terms and any portion thereof shall be considered severable and if for any reason, any such sentence, paragraph, term, clause or provision is held to be invalid, contrary to, or in conflict with any applicable present or future law or regulation or in terms of a final, binding judgment issued by any court, it shall to that extent be deemed not to form part hereof and shall not impair the operation of, or have any effect upon such other sentence, paragraph, term, clause or provision hereof as may otherwise remain valid or intelligible, which shall continue to be given full force and effect and bind the parties hereto.
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